Dispatchers guess who's actually free.
PTO, breaks, and blocked time live in someone's head or a separate app. FieldGauge layers real shifts with time-off and blocked time into one accurate availability picture, updated the moment anything changes.
AI-Native Dispatch Engine
Built for field service dispatch
See every technician, every visit, and who's actually free — on one board.
FieldGauge's Dispatch gives plumbing, HVAC, electrical, roofing, landscaping, and field service businesses a live drag-and-drop board — one column per technician, real availability underneath, and AI watching for conflicts before they become missed appointments.
Every assignment checks real shifts and blocked time, every route recalculates arrival estimates as the day moves, and every overloaded technician shows up as a number on their column — not a surprise at 4 PM.
Why it matters
A whiteboard doesn't know who's actually free.
Most field service teams dispatch on gut feeling — and gut feeling doesn't scale past a handful of trucks.
One tech is buried while another sits open.
Without a workload number on every column, it's easy to keep stacking jobs on your best technician. FieldGauge scores every resource's day so overloading shows up before it becomes a 9 PM finish.
"What time will they actually show up?"
A scheduled time isn't an arrival time. FieldGauge walks each technician's route in order and projects a live ETA for every stop — recalculated as the day runs, not fixed at 8 AM.
Double-bookings get discovered on-site.
By the time a technician realizes they're double-booked, they're already in the truck. FieldGauge's AI flags scheduling conflicts on the board itself, before a visit is ever confirmed.
The system behind the board
How the FieldGauge Dispatch board works.
Every column is built from real availability, live workload, and a route engine that never stops recalculating.
1
Build the board
One column per technician, loaded without the N+1 lag.
Every technician gets a live column showing their scheduled visits for the day. The full board payload is fetched in bulk and cached for two minutes per workspace, so it stays fast even with dozens of resources and hundreds of visits on the same day.
2
Know who's actually available
Shifts and blocked time, layered into one real answer.
Master shifts define when a technician is on the clock. Time blocks — PTO, breaks, personal appointments — subtract from it. FieldGauge merges both into a single set of availability segments, so "who's free at 2 PM" is always a real answer, not a guess.
3
Assign with confidence
Drag, drop, or let AI suggest the best fit.
Drag a visit onto a technician's column, or ask FieldGauge's AI to suggest the best available resource for the job. Reassign, unassign, split into multiple visits, or lock a visit so it can't be moved by accident — every change is checked against real availability first.
4
Track the route in real time
Live ETA projection for every stop on the route.
FieldGauge walks each technician's ordered route, factoring in completed visits and travel time, to project an arrival estimate for every remaining stop — computed fresh each time, not a static number set the night before.
5
Let AI watch the whole board
Conflicts, route order, and a plain-language summary on demand.
FieldGauge's AI can detect scheduling conflicts before they're confirmed, suggest a better route order for a technician's day, and summarize the entire board in plain language — so a dispatcher can catch problems without staring at every column.
No whiteboard. No guessing who's free. Just one board that knows the truth.
Connected to FieldGauge
Not just a board. Where a job becomes a truck in motion.
A job doesn't need to be re-entered to get dispatched — the moment it's ready, it lands in the unassigned queue, gets an AI-suggested technician, and shows up on the calendar and the customer's portal with the same details.
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Job is ready for dispatch
Lands in the unassigned queue automatically
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AI suggests the best technician
Confirmed with a drag or a click
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Visit starts, tracks, and completes
Live ETA the whole way
What's in Dispatch
Everything you need to run the day without a whiteboard.
From the unassigned queue to the last truck pulling out of a driveway, FieldGauge's Dispatch keeps every piece connected.
Drag-and-Drop Board
One column per technician, loaded in bulk and cached for speed — even with dozens of resources on the same day.
Live Workload Scoring
Every technician's column shows a real workload score, so overloading one person shows up before it becomes a problem.
Arrival & Route Projection
A live ETA for every remaining stop on a technician's route, recalculated as the day actually unfolds.
Layered Availability
Master shifts combined with time-off and blocked time into one accurate picture of who's actually free.
AI-Suggested Assignment
Ask FieldGauge to assign the best available resource, or optimize a technician's route order for the day.
Conflict Detection
Double-bookings and scheduling clashes get flagged on the board itself, before a visit is confirmed.
Territories
Keep technicians assigned within the areas they actually cover, instead of crossing town for every job.
Multi-Visit & Recurring
Split a job into multiple visits or set up recurring service — the board handles both without extra data entry.
Technician Live View
Technicians see their own day, status, and notes from the field — no radio calls to check what's next.
Fewer
double-bookings and overloaded technicians
Faster
assignment decisions with AI-suggested resources
Clearer
arrival times for dispatchers and customers alike
Build the board everything else runs on
Stop dispatching on gut feeling. Start dispatching on data.
FieldGauge's Dispatch keeps every technician, every visit, and every ETA connected — so your team assigns with confidence instead of crossed fingers.